Ø  DO YOU HAVE A MINIMUM ORDER REQUIREMENT?
Ø  ORDERS OVER $1000.00
Ø  DO YOU SELL WHOLESALE ONLY?
Ø  FREE GIFT ON ALL ORDERS OVER $150.00
Ø  WHY DO I SEE THE LETTER "DC" AFTER THE PRODUCT NAME?
Ø  DO YOU DROPSHIP AND HOW DOES IT WORK?
Ø  DO YOU CARRY MORE PRODUCTS THAN WHAT YOU HAVE ON YOUR SITE? HOW CAN I GET A CATALOG FOR MY BUSINESS?
Ø  I DO NOT OWN A BUSINESS, HOW CAN I GET A CATALOG?
Ø  WHAT DOES THE WORD "EXCLUSIVE" MEANS?
Ø  I HAVE NEVER PURCHASED ON-LINE, WILL MY CREDIT CARD NUMBER BE PROTECTED?
Ø  DO YOU OFFER YOUR ITEMS IN CASE QTY.?
Ø  DO YOU ACCEPT CREDIT CARD ORDERS?
Ø  WHY DOESN’T PAYPAL ACCEPT MY CREDIT CARD?
 

          Q&A
 
Ø  DO YOU HAVE A MINIMUM ORDER REQUIREMENT?
  We don’t offer any minimum order there is a minimum shipping cost of $7.50 on all orders. We will never enforce a minimum order to any of your customers
 
Ø  ORDERS OVER $1000.00
  All order that is over $1000.00 payment must be with Money Order or Business Check payable to: Roberts Gifts. (And order must be approved before sending payment.)
 
Ø  DO YOU SELL WHOLESALE ONLY?
  Yes! Our primary business is selling wholesale merchandise we have a strong reputation and dealing with domestic gift shop and retailers customers.

Customers with proof of business on file has a flat shipping fee of 15% on all orders

 
Ø  FREE GIFT ON ALL ORDERS OVER $150.00
  If you place an order that is over $150.00 subtotal we will add a free gift to your order. Orders must be over $150.00

Our way of saying thanks for doing business with us.
 
Ø  WHY DO I SEE THE LETTER "DC" AFTER THE PRODUCT NAME?
  This means that the item is discontinued and limited stock are on hand "Do check with us before order this item".
 
Ø  DO YOU DROPSHIP AND HOW DOES IT WORK?
  Dropshipping is when you order an item or items and we ship them directly to your customers. (U.S.A. Only) Whenever possible we will provide you with tracking numbers for your orders.

Drop shipping is designed to help those customers who are operating a catalog mail order, Internet, Home Party, door to door or fund raising business. Flea market vendors, retailers and others who wish to purchase singles of an item instead of by the dozen or by the case load, also use it to help reduce their costs and increase their profits. No need to spend thousands of dollars on inventory, you need only buy what you’ve already sold.

For more detail see you shipping policy.
 

Ø  DO YOU CARRY MORE PRODUCTS THAN WHAT YOU HAVE ON YOUR SITE? HOW CAN I GET A CATALOG FOR MY BUSINESS?
  We approximately have 4000 items. Your cost is only $5.95 plus shipping. You must mail a copy of proof of business or order will not be process)
 
Ø  I DO NOT OWN A BUSINESS, HOW CAN I GET A CATALOG?
  To the public catalog are available for $7.50 plus shipping simply go to the catalog section on our home page. You will have an opportunity of ordering a full catalog.
 
Ø  WHAT DOES THE WORD "EXCLUSIVE" MEANS?
  The word "EXCLUSIVE" appearing at the end of a product description indicates that our talented designed and artisans from all over the world have been called upon to craft these items with exceptional care specifically for our collection.
 
Ø  I HAVE NEVER PURCHASED ON-LINE, WILL MY CREDIT CARD NUMBER BE PROTECTED?
  Our site uses 100% secure technology, your credit card number will be encrypted so no one from the outside can ever see it or gain access to it.
 
Ø  DO YOU OFFER YOUR ITEMS IN CASE QTY.?
  Yes most of our items are in case qty. just contact us with the item number and we’ll let you know if it’s available.
 
Ø  DO YOU ACCEPT CREDIT CARD ORDERS?
  Yes, We do accept credit card orders we allow Master Card, Visa, Discover Card and American Express also PayPal. To use PayPal to process your order as your payment method. Use the word "PAYPAL SERVICE" . We will send you a Paypal payment request when we process your order.
 
Ø  WHY DOESN’T PAYPAL ACCEPT MY CREDIT CARD?
  When processing your credit card order and with Paypal ( Make sure that your credit card billing address is correct or it will not accept it. ) Keep that in mind